Peterborough City Council

Compliments and Complaints

Peterborough City Council Compliments and Complaints (Local Offer) – If you want to make a compliment or complaint, please first contact the organisation or service direct.  They are best placed to resolve any issues.  If you have tried this, or don’t feel it is an option in your circumstances, you can make a complaint through the Peterborough City Council official complaints procedures.

https://fis.peterborough.gov.uk/kb5/peterborough/directory/site.page?id=LiUQzHON9eM

Schools and FE Colleges

List of Primary, Secondary, Special Schools and FE Colleges.

https://www.peterborough.gov.uk/residents/schools-and-education/all-schools-colleges

Transferring from one School to another

Many children will have Special Educational Needs during their education. Schools and other organisations can help most children, but a small number of children will need extra help.

Does your child have an Education Health and Care Plan? Are they transferring from one school to another within Peterborough? This is not managed through the Admissions Service. You need to contact the Statutory Assessment and Monitoring (SAM) Service.   You can contact the SAM Service on 01733 863733 or by email on SENTeam@peterborough.gov.uk

https://fis.peterborough.gov.uk/kb5/peterborough/directory/family.page?familychannel=8-6

Children’s Social Services Complaints

https://www.peterborough.gov.uk/healthcare/childrens-social-care/make-a-childrens-social-care-complaint

Adults Social Services Complaints

Telephone: 01733 296331.

Email: ASCcomplaints@peterborough.gov.uk

https://www.peterborough.gov.uk/healthcare/childrens-social-care/make-a-childrens-social-care-complaint